Erik Marku

Business Intelligence Analyst and Sales Management

At BI Concepts, I support growth and delivery by linking sales execution with business process engineering. I focus on clarity in day to day work, ensuring priorities are visible, follow ups are consistent, and next steps are easy to execute.

My current work centers on two areas: sales execution and business analysis with process automation. On the commercial side, I structure outreach and follow up workflows, maintain pipeline discipline, and ensure opportunities move forward with clear next steps. Internally, I contribute to simplifying processes through AI enabled automation and operational improvements, mainly by organising inputs, strengthening documentation, and keeping execution consistent across the team.

Key Experiences

Sales Management

Drive structured outreach and follow up workflows across active opportunities
Maintain pipeline discipline to strengthen prioritisation, momentum, and transparency
Research target accounts and stakeholder roles to improve relevance and positioning
Coordinate internal handovers so ownership and next steps remain clear and actionable

Business Process Engineering

Translate business requirements into structured priorities, clear deliverables, and actionable next steps
Assess workflows and data inputs to improve process clarity, alignment, and decision readiness
Contribute to internal automation initiatives to reduce manual effort and increase consistency
Help structure document and data inputs for AI driven processing and workflow optimization
Define and document repeatable workflows so tasks can be executed consistently across the team
Set up simple quality checks and tracking to make progress, ownership, and results visible

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